Payment Policy

Thank you for choosing to shop at www.tengtoolsusa.com. Please review our Payment Policy below to understand our accepted payment methods and related details.

      1. Accepted Payment Methods: We accept the following payment methods for online purchases:

        • VISA
        • Mastercard
        • American Express
        • Discover
        • Google Pay
        • Apple Pay
        • Amazon Pay
      2. Secure Payment Processing: Your payment security is important to us. We employ secure payment gateways to process your online payments. These gateways encrypt your sensitive payment details, ensuring that your information remains confidential and protected during transmission.

      3. Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email with the details of your purchase. This email will serve as proof of your order placement.

      4. Payment Authorization and Verification: To maintain the security of your payment and prevent potential fraud, we may authorize or verify your payment information. This may involve requesting additional documentation or contacting you for verification purposes. We appreciate your cooperation in providing accurate and timely information to facilitate a smooth transaction.

      5. Payment Currency: All transactions on our website are processed in US Dollars (USD) if buying in the USA. If you are making a purchase from Canada, you will be charged in CAD and if you are making a purchase in Mexico you will be charged Mexican Peso (MXN).

      6. Payment Disputes: In the event of any payment disputes or discrepancies, please contact our customer support team at techsupport@tengtoolsusa.com. We will promptly assist you in resolving the issue and ensuring your satisfaction.

Please note that we reserve the right to update or modify our accepted payment methods at any time without prior notice.

If you have any further questions or require assistance regarding payments, please feel free to contact our customer support team. We are here to assist you.

Thank you for choosing www.tengtoolsusa.com. We appreciate your business and look forward to serving you!