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Teng Tools Warranty

There’s one burning question that everyone wants an answer to. Whether its on Facebook, Instagram, by email or over the telephone everyone wants to know one thing. 


What’s our warranty policy.

Its such an important question to ask but thankfully its a very simple one for us to answer.

We offer a lifetime warranty across our entire range. Yep. Lifetime.

It doesn’t matter how long you’ve owned our tools. Whether they’re 5 years, 5 months, 5 weeks or 5 hours old, if there's a genuine issue with a tool and you let us know, we’ll do everything we can to get you back up and running as soon as possible.


How does our returns policy work?


All you need to do is snap a photo of the broken item, email it to us and we'll get a replacement sent out to you immediately.

Tired of waiting for a tool truck to come around only to find out that they don't even have the replacement tool in the back?

Yeah, we are too. That's why our policy is as simple as;

1. Picture

2. Replacement

3. Done!

Its important to us that your business never skips a beat and with our warranty policy we guarantee that it never will.


All the tools you need. All guaranteed.

All of our products meet, or surpass, the requirements in ISO, DIN, ANSI and other international standards. As an extra security, our lifetime warranty means that all Teng Tools products will be replaced or repaired should they break during normal usage due to a manufacturing or material fault.

I could continue typing but there really is no need. Our lifetime warranty is what we say it is. All the tools you need. All guaranteed.


  • brian lynn: June 02, 2020

    what a load of rubbish "simply take a photo send it to us we will sort it rubbish i will never buy another bit of tengtool

  • Jason Craig: June 02, 2020

    Good Morning
    Our company have several 17mm combination ring spanners and a couple of them have worn on the ring side (1 recently caused an injury).
    I am based in the UK, how can I return for a replacement under warranty?

  • Terry Fox: May 26, 2020

    I have a broken 3 eighth ratchet. I need a replacement. I purchased a complete kit last September
    It has been great everything I need..

  • Michael : February 27, 2020

    Im looking at purchasing some new Teng tools.
    I’m located in the uk, how would the warranty work in the uk if I had any issues?
    Kind regards

  • Taras Likhtanskyy: February 15, 2020

    Hello! I have a wrench stock number 3800-72N
    the issue it has is that the top piece that switches the direction where it moves, it has a lot of movements and a huge gap between the tool that that switch. And sometimes it switches direction on its own when I’m trying to undo a bolt.
    I see that I need to email a picture, but I cannot see what email. could you please advise what I should do. Thank you!

  • Keith@TengToolsUSA: November 13, 2018

    Hi Fernando, our tools are designed in Sweden and manufactured in Taiwan. Here’s a link to one of our blog posts which talks about the entire design process from prototype to manufacturing to testing to your front door:

  • Fernando alvarez: November 13, 2018

    Where are your tools made?

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